Nobody warned me that the most expensive part of running a flower shop isn't the flowers — it's the ice.
Nobody warned me that the most expensive part of running a flower shop isn't the flowers — it's the ice.
Three years into owning Tempo Lazer, I've accumulated the kind of knowledge that doesn't live in any floral design textbook and definitely wasn't covered in any of the business courses I took before opening. It lives in the early Tuesday mornings at the Washington Flower Market on Florida Avenue, in the weddings I've almost lost and the ones that changed everything, in the very specific anxiety of watching your entire ranunculus order wilt because the back cooler door didn't seal properly overnight. This is the stuff I wish someone had told me.
I show up at Florida Avenue before 5 a.m. most weeks. The first time I went, I thought I knew what I was doing. I had a list. I had a budget. I had absolutely no idea what I was looking at. The wholesalers here can tell within about thirty seconds whether you're serious or sightseeing, and if it's the latter, the prices you're quoted will reflect that.
It took me almost a full year before I felt like I belonged there. Now I know which vendors get the best lisianthus, who to call when I need last-minute garden roses, and which stalls are price-gouging because they know you're desperate. That knowledge is genuinely worth more than anything I paid for formally. But you only get it by showing up, over and over, and asking a lot of questions that feel embarrassing at the time.
I mean this with real affection. Washington has a very specific kind of customer — highly educated, deeply opinionated, has done more research than you might expect, and will absolutely send you a reference image from a wedding in rural Tuscany and ask you to recreate it for a Capitol Hill rowhouse dinner party. I love them. They also keep me sharp in a way I didn't anticipate.
What I've learned is that DC clients respond to expertise more than almost anything else. They don't just want beautiful flowers — they want to understand why the flowers are beautiful. When I explain that a particular peachy coral ranunculus is only available for eight weeks in late spring, and that the papery texture of its petals means it won't survive in a hot room, I'm not oversharing. I'm building trust. That's the dynamic that turns a one-time event client into someone who calls me every time they need flowers for anything, ever.
I know this is controversial in an industry where people have been conditioned to expect whatever they want, whenever they want it. Peonies in November? Sure, technically possible, flown in from somewhere. But I've made a deliberate choice to lean hard into what's actually in season, and it's become one of the things Tempo Lazer is known for.
When I tell a client that sweet peas are only here for about six weeks in spring and they should absolutely build their event around them, I'm not being difficult — I'm giving them access to something genuinely rare.
There's a confidence required to say "I won't do that" to a client request, and it took me two full years to develop it. But when you position scarcity correctly, it doesn't read as a limitation. It reads as curation. The clients who get it become your best clients. The ones who don't — and this is something nobody tells you — are often not your clients anyway.
Not metaphorically. Literally. Plan for it. I had a cooler malfunction the Thursday before a Kalorama wedding in August. We're talking late summer heat, a full load of sweet William, café au lait dahlias, and garden roses I'd sourced specifically for that weekend. I saved most of it through a combination of backup ice, a borrowed van we kept running with the AC on full, and the kind of focused panic that produces results. But I should have had a contingency plan that didn't rely on panic.
Equipment failure, a supplier coming up short, a stem count that's off when you open the boxes — this is the unglamorous infrastructure of floral work that Instagram doesn't cover. I spend real mental energy on logistics now in a way I never did when I was purely focused on design.
And I say that as someone who has cried over a Dutch-inspired arrangement that wouldn't come together the way I pictured it. The design work is what I built this around, and I take it seriously in a way that sometimes surprises people. But compared to the staffing, the cash flow management, the vendor relationships, the client communication, and the operational details — the actual act of working with flowers is the most straightforward part of the job.
What this means practically is that if you're thinking about opening a flower business because you love flowers, that love will sustain you. But it won't be enough on its own. You need to love the whole messy enterprise — the market runs and the budget spreadsheets and the moments when everything goes sideways and you have to figure it out before 6 p.m. Saturday.
Three years in, I still do. That part, at least, is exactly what I expected.
Karen Onmountein
Tempo Lazer Flowers Studio
From the Studio
Every florist has a list they don't talk about out loud, and mine has gotten me in trouble at least twice at the wholesaler on Florida Avenue.
Every great arrangement I've ever made started in the dark, in a parking lot that smells like diesel and roses, holding a coffee I barely had time to brew.
Somewhere around day twelve, I was standing in my studio at 6am surrounded by the most breathtaking dahlias I'd ever touched, and I realized I hadn't missed peonies from Holland even a little bit.